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CATERING POLICIES


BERKLEE ON THE GO MENU

ORDERING
Our pick up/drop off service is simple and easy to use. Orders should be placed 24 hours in advance.  We will make every effort to accommodate last minute orders, however, menu selections may vary and a late fee will be incurred.  

All orders may be picked up at 160 Massachusetts Ave, 2nd Floor Caf, during normal business hours or scheduled for drop-off delivery on campus.  A “Free Lunch” voucher is provided to customers who opt for order pick up.

Please visit our ordering page to review this menu and place your order: www.berkleecatering.catertrax.com. Select “Berklee On The go” menu and “Pick up” to receive your two “Free Lunch” vouchers.   Lunch vouchers will be included with the order at the time of pick up.  Vouchers may be redeemed at the 160 Caf during regular business hours.

MIMIMUMS
There are no minimums for Berklee On The Go.  

SERVICEWARE 
Disposable plates, utensils, etc. are included in each catering order. Plastic table-clothes are available for an additional charge. 

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BERKLEE PREMIER MENU

ORDERING, EVENT PLANNING AND ARRANGEMENTS
Berklee Catering provides a range of services including casual luncheons, upscale receptions, student events, and plated dinners. Catering orders should be placed at least seven (7) business days prior to the event date. While we make every effort to accommodate last minute orders, we cannot guarantee that first choice selections will be fulfilled. When planning for special events or larger groups (40+), please contact the Catering Office at least four (4) weeks in advance.  Pre-authorization is required 

GUARANTEES
The final guest count is needed three (3) business days prior to your event. Your final invoice will be based on the guaranteed guest count provided or the number of guests in attendance at the event, whichever is greater. 

DELIVERY
Orders are delivered 15-30 minutes prior to your event start time unless otherwise noted. Complimentary delivery service is provided for all orders meeting our $150 food and beverage minimum. Orders not meeting this minimum will be charged a $25 delivery fee. 

LINEN
House black stretch skirting is included to cover all food & beverage tables. For additional tables, a house black skirt will be charged at a rate of $4.29 per linen. Specialty linens and other colors choices are also available at an additional charge. 

SERVICEWARE 
Disposable plates, utensils, etc. are included in each catering order. For chinaware and glassware, additional charges will apply. 

LATE CHARGE
Orders placed with less than 72 hours’ notice will be charged a $75 late fee.

SERVICES/ STAFFING 
To ensure the smooth operation of your event, appropriate staffing will be arranged by the Catering Department. Wait-staff are required for some events, with an hourly rate of $30/per wait staff per hour, with a four hour minimum. Events requiring refreshes or extensive setup and/or breakdown may incur additional charges. 
Our general guidelines for staffing are as follows:
Served Meals: 1 Wait Staff per 12-20 guests
Reception/ Buffet meals: 1 Wait Staff per 30 guests 
Staffing is required for all events requiring china service for 20 people or over

LIQUOR POLICY
Does your event require a bar or served wine? Since the campus does not hold an existing liquor license, the city requires a one day liquor license request to be submitted one month in advance, charges apply. Please reach out to the Catering Department to discuss bar options for your reception. 

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PAYMENT
For internal departments, the Catering Department accepts payment via internal General Ledger (GL.) For outside clients, we accept credit card and check. Payment must be received by the time of the final guarantee in order to confirm service.

CANCELLATION
In the event of a cancellation, you will be responsible for any costs incurred by the Catering Department at the time of cancellation. Typically cancellation’s received 72 hours in advance will not incur any charges, however event needs vary by event type. Please contact the catering department to review your invoice.

ROOM SET-UP & PHYSICAL PLANT
Berklee Catering does not provide tables. All tables & facility arrangements should be handled through Physical Plant (617-747-2359). Depending on event needs, additional labor charges may apply. Please contact Conference Services (617-747-2232) (conferencecenter@berklee.edu) for room booking, audiovisual requirements and additional event needs. For the safety and well-being of our clients and guests, food and beverages are not permitted to leave the premises of a catered event. 


OFFICE HOURS
Monday- Friday 9am-5pm